Last updated: April 2025

CarbonPDF ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at carbonpdf.com ("Site") and use our PDF processing services.

By using CarbonPDF, you agree to the collection and use of information in accordance with this policy.

Document Data

When you use our PDF tools:

• We temporarily process your PDF files on our servers to perform the requested operations (compression, merging, etc.)
• We do not store your PDF files after processing is complete
• Your documents are automatically deleted from our servers after processing or within a maximum of 1 hour
• We do not read, analyze, or mine the content of your documents

Usage Information

We collect certain non-personally identifiable information automatically, including:

• Browser type and version
• Operating system
• IP address (anonymized)
• Referral source
• Length of visit and pages viewed
• Type of PDF operations performed (without access to document content)

This information helps us improve our services and user experience.

Communications

If you contact us directly, we may receive additional information about you, such as:

• Your name
• Email address
• Message content
• Any other information you choose to provide

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Respond to your comments or questions
• Monitor and analyze usage patterns and trends

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Required for the operation of our Site and services
• Analytics cookies: Help us understand how visitors interact with our Site

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your information, including:

• Using secure HTTPS connections
• Temporarily processing files in isolated environments
• Automatic deletion of uploaded files after processing
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may employ third-party companies and individuals to:

• Facilitate our services
• Perform service-related tasks
• Assist us in analyzing how our services are used

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us.